Shipping policy

At Shilajit.ae, we are committed to delivering your order quickly, safely, and securely throughout the United Arab Emirates.

Order Processing

  • Order Cut-Off Time: (GMT+04:00) Gulf Standard Time (Dubai)
  • Processing Time: 1 Business Day
  • Orders placed after the cut-off time will be processed on the next business day.

Delivery Time

Estimated delivery time within the UAE is 2–3 business days, depending on your location and courier availability.

Delivery times may vary during holidays, promotional periods, or due to unforeseen circumstances.

Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Incorrect Address

Please ensure your shipping address is accurate before completing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact our support team and we will assist you in tracking your shipment.

Customer Support

Address: Warehouse #45, Street 17B, Al Khabaisi, Deira, Dubai, UAE.

Customer Support Channels

Email Support | Phone Support | WhatsApp Support | Live Chat Assistance | 24/7 Online Inquiry System

Business Hours: Monday to Friday: 9:00 AM – 5:00 PM